Virtual Meetings are Here to Stay. Are You Using Them?

If you’re already dialed in to virtual meetings and tours, you are already prepared for the future. There’s no sign that you’ll be returning to the meet-in-person world any time soon. Even when things start to open up again, there will be an initial hesitation among families to venture back through your doors.

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Thanks to Our Heros!

Memorial Day is one of my favorite holidays. There are many things I enjoy during this holiday like the added time off from work, the BBQ’s, the boating and other family fun activities. While these are certainly things that I enjoy, the reason it is one of my favorites is because of what Memorial Day stands for.

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Ready for Senior Living CRM in a Post-COVID World?

COVID-19 hit and everything changed. New campaigns were left hanging. Proposals for new CRMs were put on the back burner. Even follow up calls were left for another day. Why? Because most sales and marketing personnel were jumping on board to do their part in the effort to keep residents and employees safe. And, while progress has been slower than we’d like, it’s starting to work.

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CRM Done Right – Without Breaking the Bank

CRM project and training costs versus license fees.  When you are trying to choose the right CRM vendor at the best possible price, where should your focus be?  

Frequently, CRM vendors reduce project and training to get pricing down instead of licensing.  Find out why this is a bad idea.

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See you at SMASH 2019!

We are looking forward to SMASH 2019 in Las Vegas! Hope to see you there and deep dive into the exciting discussion around tighter integration between sales and marketing.

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The CRM User Adoption Challenge

Is your team struggling to fully use the functionality of your CRM? Do you feel like it’s an uphill battle to get users to understand the importance of filling in the blanks? Read this post about CRM User Adoption Challenges to gain insights as to why this happens and how to fix it.

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New Year, New Senior Living CRM

The first month of 2019 is well underway and many of us have set personal, and hopefully professional resolutions for this bright shiny new year. If you are on the fence about switching systems, feel free to download our free guide “CRM Selection Made Easy.”

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Prospect Readiness vs Lead Scoring

Prospect Readiness Versus Lead Scoring

Are you using gut instinct to determine which prospects are ready to join your community and which need more nurturing? There’s a better way. With Prospect Readiness, you’ll know at a glance based on real data not arbitrary numbers and guesswork.

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How to Find a New CRM System

Finding a New Senior Living CRM System Made Easy

Finding a new CRM system is no simple task, especially if you’ve been using your current system for years. But sometimes change is necessary. Learn how to find a new CRM system and what you should be looking for in your new CRM software.

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How to Maintain Your CRM System During the Holidays

Maintaining Your CRM Through the Holidays

The holiday season is a busy time. The year is coming to a close and that usually means a frenzy of activities and commitments. It’s easy to get stressed out and overwhelmed, but it doesn’t have to be that way. Here are some tips for navigating the holidays effectively.

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