COVID-19 hit and everything changed. New campaigns were left hanging. Proposals for new CRMs were put on the back burner. Even follow up calls were left for another day. Why? Because most sales and marketing personnel were jumping on board to do their part in the effort to keep residents and employees safe. And, while progress has been slower than we’d like, it’s starting to work.Continue Reading
CRM project and training costs versus license fees. When you are trying to choose the right CRM vendor at the best possible price, where should your focus be?
Frequently, CRM vendors reduce project and training to get pricing down instead of licensing. Find out why this is a bad idea.Continue Reading
Senior living communities store and have access to a lot of resident personal and health information. That makes data security absolutely critical. But what is data security and how can a community ensure that their residents’ data is safe? Learn what steps your organization needs to take.Continue Reading